Returns & Exchanges

At Heaven Sent, we want you to be completely satisfied with your purchase. If your order isn't a perfect match, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.

• 3.
  Label and Ship

  Download and print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.